Testimonials

What our customers are saying

Home / Testimonials
Customer Reviews
5 on Google (876 reviews), 4 on Facebook
Leave a Google review: Dayton → Detroit → Fort Wayne → Indianapolis → Lansing → South Bend → Toledo → Columbus →
7 hours ago
Google

I emailed requesting information and received a fast and professional response. The next weekend, Lance came out and gave an estimate and quickly scheduled the appointment for the install. I couldn’t be happier with the end result. I chose this company based off of reviews and Lance’s professionalism and I would recommend it to anyone thinking of an epoxy floor. Thank you!!

View on Google →
10 hours ago
Google

Very happy with new floor from PolyPro in Cleveland. Installation crew very nice, but did leave a couple spots on my drive from the solution used to fills cracks in my cement. Also relative had the same service and has been trying to contact Customer Service in resolving an installation issue with the top coat. Have talked to a couple people, sent pictures...issue still not resolved after a month. I also contacted the company a day before installation to find out the time they would be arriving...received NO call back. Bad communication, but love the product. I also like the transferable life time warranty.

Owner replied

Hi Lyn, we’re glad to hear you’re very happy with your new PolyPro floor, but we’re sorry to hear about the communication issues and the concerns with your driveway and your relative’s installation. Please have your relative send photos of the area of concern to [email protected] so our service team can review them and expedite her service ticket. We also ask that you submit photos of the marks on your driveway to the same email address. For both service requests, please include your name, project address, and a brief description of what you are showing in the photos. This will help us get everything properly documented and addressed. Moving forward, please do not contact the sales representatives regarding service concerns, as they spend most of their days driving and meeting with customers and may not be able to respond as quickly as these time-sensitive matters require. Please refer to page 2 of your warranty for information regarding service and warranty questions. Once we receive the photos and requested information from both you and your relative, our service team will be able to review the concerns and work toward getting them resolved. Thank you for bringing these matters to our attention, and we appreciate your patience. Moving forward, please contact the office directly at: 330-587-9353.

View on Google →
12 hours ago
Google

Showed up on time, professional, efficient excellent job. Would hire them again?

Owner replied

Thank you for mentioning our punctuality and professionalism. We appreciate your feedback on our efficiency and quality of work.

View on Google →
Mark A. ★
1 day ago
Google

I decided to get the floor done in the Mark Cave. From start to finish, it was a great experience working with Polypro. Steven my sales man was very knowledgeable and was easy to work with. The 2 young men that did the installation were very nice and professional. They fixed the crack in the floor and did an amazing job with the coating's. I am completely satisfied with the whole job.

Owner replied

Thank you for mentioning our team's professionalism and attention to detail. We're glad you were satisfied with the crack repair and coating process.

View on Google →
3 days ago
Google

We had our garage and porch both done by Poly Pro. Due to mother nature, we unfortunately couldn't have them done in the same day but they made sure to work us back in the schedule as soon as possible to get it done. We received quotes from other businesses but Poly Pro was by far the most reasonable. We had 2 younger guys here working both times and they were very polite. Would highly recommend Poly Pro!

Owner replied

We appreciate you mentioning our scheduling efforts and reasonable pricing. Glad to hear our team made a positive impression during your projects.

View on Google →
3 days ago
Google

Chris gave us a good deal, I have been shopping around. Love that Poly Coat comes with a lifetime warranty and it’s transferable, job well done and I am pleased with the whole process.

Owner replied

Thank you so much for your feedback! We’re glad to hear you found the value and warranty to be a great fit for your project.

View on Google →
Greg R. ★
4 days ago
Google

Sales Associate Steve S. Came out and gave me an estimate and was very thorough in walking me through the process and was very helpful. Installer Christian and his coworker arrived on time and explained the process and any other concerns I might have. They were both very professional and did a GREAT job!! I am very pleased and would definitely recommend this company!

Owner replied

Thank you for mentioning the detailed estimate and clear communication from our team. We're glad the installation process met your expectations.

View on Google →
3 days ago
Google

Looks beautiful workers work professional and polite

Owner replied

Thanks, Kevin! We're so happy that you're happy! We appreciate the feedback.

View on Google →
4 days ago
Google

The employees were very hard workers, which I certainly appreciated, they did a super job, the garage floor looks fantastic. Great job.

Owner replied

Thank you for recognizing our team's hard work. We're glad you're happy with how your garage floor turned out.

View on Google →
1 week ago
Google

Terry and Shaun did a good job. We are satisfied with it the way it is, it’s much better than it was before. One entire side, is shiner and smoother than the other entire side and there are least four bumps, but we’ll just to be satisfied with it. Thank you for getting us this far. Its just far too much work to keep removing everything from the garage each time they come out.

Owner replied

Thank you for updating your review. We appreciate you letting us know that you are satisfied with the results and understand that moving everything out of the garage each time can be a cumbersome task. If you decide that you would like us to come out and take a look at the remaining concerns, please do not hesitate to contact us. We are happy to help and want you to be completely satisfied with your floor. Thank you again for your patience and for allowing us the opportunity to work with you.

View on Google →
6 days ago
Google
Owner replied

Hi, we're delighted to hear about your experience. Thanks for sharing!

View on Google →
6 days ago
Google

Great product recently installed.

Owner replied

Thank you for sharing your feedback about your recent installation. We're glad to hear you're happy with the product.

View on Google →
1 week ago
Google

Very professional team of David, Jacob, and Darrell. They worked hard all day and were very polite. Floor and porch look wonderful!

Owner replied

Thank you for mentioning our team's professionalism and hard work. We're glad you're pleased with how your floor and porch turned out.

View on Google →
1 week ago
Google

This company did a great job installing my garage floor coating! It was done in a timely manner and the guys that were there were very nice and knowledgeable!

View on Google →
1 week ago
Google

Had my garage floor coated with PolyPro concrete coating. The technician’s, David and Derrell, were outstanding! They showed up right on time and David explained every step of the process before beginning. The finished product is beautiful….and it was completed in one day!

Owner replied

Thank you for the wonderful feedback! We’re glad our team provided a great experience and that you’re loving your beautiful new garage floor. We truly appreciate you choosing PolyPro!

View on Google →
1 week ago
Google

Sales rep was friendly and prompt. Explained products and processes clearly. Gave a competitive quote. Scheduled garage floor to be done in a few weeks.

Owner replied

We appreciate your positive feedback. Looking forward to working on your garage floor.

View on Google →

Ready to Experience the Difference?

Join our growing list of satisfied customers.

Get 60% Off Installation

or 0% APR for 60 Months

Images from Our Recent Work

See full gallery →
Garages concrete coating install 1 Pool Decks concrete coating install 1 Polypro Concrete Coatings installation photo Driveways & Walkways concrete coating install 11

We invite you to browse our site to learn more, or get in touch with our staff to start a quote or discuss your upcoming project.

Get a Quote

Serving IN, MI and OH including: Cincinnati, Indianapolis, Detroit, Columbus, Dayton, Fort Wayne, Cleveland, Toledo, Akron, Grand Rapids and beyond.

Get a Free Quote
No obligation · Free in-home consultation