Testimonials

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Customer Reviews
5 on Google (878 reviews), 4 on Facebook
Leave a Google review: Dayton → Detroit → Fort Wayne → Indianapolis → Lansing → South Bend → Toledo → Columbus →
1 day ago
Google

Our garage and patio floors were treated with PolyPro concrete polyurea coatings yesterday. Both technicians created a great outcome for both areas. From grinding the surfaces to the application of the top coat these two men couldn't have done a better job. We highly recommend this company!

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1 day ago
Google

I used them a couple years ago for my porch and loved it so much I did the whole driveway. The salesman Samuel was great and the workers that did my driveway worked so hard. Very happy at this time.

Owner replied

Thank you for your continued trust in us! We’re thrilled you loved your porch and decided to have your whole driveway done. We truly appreciate your business and support!

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2 days ago
Google

The technicians showed up early worked all day without breaks. Their attention to detail was very impressive. They cleaned up the site reviewed the final product with me. Could not be happier with the final product and the team that installed it.

Owner replied

Thank you for the great feedback! We’re thrilled to hear you’re so happy with the final product and impressed with the team’s attention to detail. We truly appreciate your support!

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3 days ago
Google

Communication was good from the beginning. Good and professional crew showed up to do the work. Quality work overall with a good payment plan. Very happy with our new floor and lifetime warranty.

Owner replied

Thank you for the great feedback! We’re glad you’re happy with the new floor and our team. We truly appreciate your trust and support!

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Trish K. ★
3 days ago
Google

I was really impressed with meeting Josh about getting my garage floor sealed. He explained everything that would be done and gave me a reasonable quote. I can't wait to see the finished job.

Owner replied

We’re glad we could answer your questions and make the process easy. We can’t wait for you to see the finished floor!

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4 days ago
Google

I had my reservations pertaining Polypro. Even after Saul presented the product. In an extremely professional manner. Answering all my questions in detail. Now that my basement floor is complete. I am amazed and completely satisfied with the final product. The employees were courteous, knowledgeable and professional. They asked if I had any questions before they started and doing the process. With a lifetime and one owner transfer warranty. I am completely satisfied with my floor. I recommend Polypro as an excellent investment. To enhance the value of your investment. I appreciate a job well done. C Freeman McNeal

Owner replied

Thank you for the wonderful review! We’re glad we could answer all your questions and give you confidence in the product. We truly appreciate your trust and recommendation!

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5 days ago
Google

Chris’s presentation of product was excellent

Owner replied

Thank you, Lynn! We're so happy to hear that our rep gave you a clear explanation of our products. We appreciate your feedback!

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5 days ago
Google

Very satisfied with the work Chris and Jayden did on my garage floor. They were very kind and respectful, the floor looks great, and they cleaned up the area so well. Thank you guys.

Owner replied

So glad to hear you had a great experience! We’ll be sure to pass along the kind words. Enjoy your beautiful new garage floor!

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Mary S. ★
5 days ago
Google

Crew members were excellent and they provided a beautiful finish to our back patio and front porch.

Owner replied

Thanks for sharing, Mary! We're happy to hear that you're pleased with your back patio and front porch. Thanks for choosing us!

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5 days ago
Google

Great product and professional salesperson answer every question. Installation crew professional as well.

Owner replied

Thank you so much for your feedback! We appreicate it.

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6 days ago
Google

Josh came out to give me a free estimate. I've had my garage floor coated previously at another home with a different company so I was familiar with the process. Josh explained Polypro's process and was able to offer me an end of the month incentive. After more discussion, I decided to move forward with the job. I'm booked out to Oct of this year which works fine with my schedule. Josh answered all of my questions to help me make the best decision. He was very polite and professional and would recommend his services to friends and family. I'll have to post another review in October when the job is complete. ***UPDATE job completion 10/1/26 Tyson and his team member arrived around 730am. We reviewed the process and confirmed the color selection which he was impressed with my choices. They compliment my home and that's what I was going for. If you're paying for a custom job why not make it unique. They finished around 1130 and they cleaned up well, even blew the dust off my vehicle at the end of the driveway. Both were professional and respectful of my home. I appreciate their work and the floor looks great! I've received several compliments and have referred a friend. Color selection: Cherokee

Owner replied

Thank you for the wonderful review and update! We’re so glad you’re happy with your new Cherokee floor and the finished result. We truly appreciate your recommendation and referrals!

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6 days ago
Google

The product is fantastic and looks great. Communication skills need to be improved. The project was supposed to start towards the end of August. I got messages saying they were going to arrive but the day before they said they were backed up because of weather. Why not communicate that weeks before if they knew that already. Their lead person Jordon was fantastic.

Owner replied

Thank you for sharing your experience. We’re glad to hear you love the product and are pleased with the finished result. We do apologize for the communication and scheduling delays due to weather. We appreciate your feedback as we continue to improve communication regarding weather setbacks. We’re also happy to hear that your experience with our lead installer was fantastic!

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1 week ago
Google

Polypro did our garage and porch yesterday. Gavin and Thomas were our installers. They were prompt, friendly, courteous and very knowledgeable about the product and installation process. It looks beautiful with great attention to detail. I am extremely pleased and will update when I’ve had time to verify the durability. I have great confidence that I will be pleased with that as well because Polypro was recommended by a friend who had the garage and porch done on her last three homes and has been extremely happy with each installation.

Owner replied

Thank you for taking the time to share your wonderful experience! We’re so glad to hear you’re extremely pleased with your new garage and porch floors and that our installation team provided such a professional and knowledgeable experience. We truly appreciate your confidence in PolyPro and your recommendation, and we’re confident you’ll continue to love the results for years to come!

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1 week ago
Google

Excellent crew and lots of hard work. Details were matchless!! Excellent work!

Owner replied

Thank you for the great review and for recognizing our crew’s attention to detail. We truly appreciate you choosing PolyPro and are glad you are happy with the results!

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1 week ago
Google

The work was done quickly and looks amazing! The crew was extremely friendly and helpful with my questions!

Owner replied

We’re glad you appreciated the quick work and the finished result. It’s great to hear our crew was helpful and friendly during your project.

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5 days ago
Google

Mike, our salesperson, provided us with great detail and thoroughly answered all of our questions regarding the installation process and the materials that will be used. He gave us the best price he could, along with a couple of additional incentives. So far, everything is going exactly as planned, and we’re very pleased with the experience.

Owner replied

Thank you for the wonderful feedback! We’re glad everything is going as planned and that you’ve been pleased with the experience. We truly appreciate your trust and support!

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1 week ago
Google

I emailed requesting information and received a fast and professional response. The next weekend, Lance came out and gave an estimate and quickly scheduled the appointment for the install. I couldn’t be happier with the end result. I chose this company based off of reviews and Lance’s professionalism and I would recommend it to anyone thinking of an epoxy floor. Thank you!!

Owner replied

We appreciate your feedback about our prompt communication and the installation process. It's great to hear you’re happy with your new epoxy floor and our team's professionalism.

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1 week ago
Google

Very happy with new floor from PolyPro in Cleveland. Installation crew very nice, but did leave a couple spots on my drive from the solution used to fills cracks in my cement. Also relative had the same service and has been trying to contact Customer Service in resolving an installation issue with the top coat. Have talked to a couple people, sent pictures...issue still not resolved after a month. I also contacted the company a day before installation to find out the time they would be arriving...received NO call back. Bad communication, but love the product. I also like the transferable life time warranty.

Owner replied

Hi Lyn, we’re glad to hear you’re very happy with your new PolyPro floor, but we’re sorry to hear about the communication issues and the concerns with your driveway and your relative’s installation. Please have your relative send photos of the area of concern to [email protected] so our service team can review them and expedite her service ticket. We also ask that you submit photos of the marks on your driveway to the same email address. For both service requests, please include your name, project address, and a brief description of what you are showing in the photos. This will help us get everything properly documented and addressed. Moving forward, please do not contact the sales representatives regarding service concerns, as they spend most of their days driving and meeting with customers and may not be able to respond as quickly as these time-sensitive matters require. Please refer to page 2 of your warranty for information regarding service and warranty questions. Once we receive the photos and requested information from both you and your relative, our service team will be able to review the concerns and work toward getting them resolved. Thank you for bringing these matters to our attention, and we appreciate your patience. Moving forward, please contact the office directly at: 330-587-9353.

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